Transaction Notice
Online Method of Transaction
Save and except for cooling-off right and transfer of units, any online application for buy, switching or redemption (collectively referred to as “Transaction”) will be processed by us upon receipt and a confirmation notice will be sent to your last known email address maintained in our record.
Suspension of Online Method of Transaction
In the event online method of Transaction is suspended for whatever reasons, you may still continue to affect Transaction via submission of physical forms, please refer to alternative method of transaction below for further details.
Alternative Method of Transaction.
Any alternative method of Transaction (other than an online application), you may carry out these Transactions by submitting the physical forms to our head office, branches or any of our distribution channels stated in the relevant documents: (i) for unit trust fund, also bound by the relevant Product Highlight Sheet and Prospectus including any supplemental and replacement Prospectus; and (ii) for wholesale fund, also bound by the relevant Product Highlight Sheet and Information Memorandum including any supplemental and replacement Information Memorandum, whichever is applicable, for the relevant fund before completing this Application; (collectively referred to as “Offering Document”).
Cooling-off Right and Transfer of Units.
Cooling-off and transfer of units are not offered as part of the online application. If you intend to exercise your cooling-off right or transfer of units, you may do so by submitting the physical forms to our head office, branches or any of our distribution channels stated in the Offering Document. Please refer to the relevant Offering Document for more details.
Before Registration of Supplementary or Replacement Prospectus.
If you have applied for units in a fund and a supplementary or replacement prospectus is submitted to the Securities Commission Malaysia for registration before the issuance or transfer of units to you.
You will be given the opportunity to withdraw your application within 14 days from the date of your receipt of a notice of the registration of the applicable supplementary or replacement prospectus.
After Registration of Supplemental or Replacement Prospectus
You may not withdraw your application for units in the fund, where a supplementary or replacement prospectus has been registered after issuance or transfer of the units to you.
Contact Us
If you require any assistance and/ or clarification in relation to the above, you may reach us at:
- Phone number: 03-7723 7260
- Fax number: 03-7718 3003
- Email: myservice@principal.com
- Address: 50, 52 & 54, Jalan SS21 / 39 Damansara Utama 47400 Petaling Jaya Selangor