Commenting Guidelines

Principal Malaysia is active on many social networks. Although we use these channels to communicate, we do not control or endorse any advertising, messages, content, or links these third parties publish. We use this page to connect with our employees, customers, clients, and friends. While we occasionally provide links to third-party content, the linked sites are neither endorsed by nor under the control of Principal Malaysia (unless otherwise noted), and we are not responsible for the accuracy or completeness of the content or any changes made to the third-party sites. No part of this page intends to act as a recommendation, suggestion, or testimonial for any service or product. 

While we are pleased to be active on social media channels, keep in mind that communications in our industry are highly regulated. In our sole discretion, we may remove comments for various reasons. We will remove spam messages, including numerous messages on the same topic. 

We love hearing your comments, opinions and questions. A few simple ground rules for posts: Nothing threatening, libellous, defamatory, obscene, pornographic, or other material that would violate the law. In other words, play nice. We all benefit when posts are relevant, on-topic, and respectful of everyone involved. Posts that don’t follow these rules may be removed. Please avoid investment specifics in your comments, please avoid advocating for or against specific securities or investments, and stay away from discussions about investment advice or trading strategies.

We take our customers’ security very seriously. Because of that, we provide limited customer service support on our social media channels. We do not answer any questions that pertain to a specific individual, account, or financial issue. If you have questions regarding your personal accounts or any financial-related issues, we will point you in the direction of a licensed representative who can help, and we may use the private messaging function of our social media accounts to gather only information necessary to do so. Information we may request could include: full name, email address, and phone number. We will never ask for your account username or password. You should never post personal, account or transaction information anywhere that is publicly visible on our Company page. For customer service, please visit principal.com.my or call +(603) 7723 7260.

Opinions, statements, or views posted by users on our social media pages are communications by those posting them. These posts are not adopted or endorsed by Principal Malaysia and do not represent the views of our company or its management. Posts by users that describe opinions, views or experiences may not be representative or indicative of another's personal experience. Users with a business relationship with the Principal Malaysia or other beneficial interest in commenting should be aware that they may be obligated to disclose that relationship or interest in their posts.

You can review our Privacy Notice and the Terms of Use for the Principal Malaysia. We protect your information in many ways. However, always be vigilant and take note of Internet Risk